"You've got to earn the right to be heard. You can't go into a community and tell people what to do, or what to say, or what to think, and why they're wrong. You have to prove yourself before you make the ask of them, that you are on their side." 

Nick Lowles

You cannot simply confront people with differing opinions and beliefs and tell them what to think or that they are wrong. Instead, we must "earn the right to be heard" by understanding concerns and fears. This is the foundation upon which real tangible change can grow from, rather than calcifying animosity and polarisation.

Adopt a 2:1 Listening Ratio: Force yourself to ask at least two clarifying, open-ended questions before offering your own point of view.